FIREFLY RENTAR CAR Complaint
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Firefly is a budget car rental brand owned by Hertz. - Rental Vehicle
Firefly Rentar Car which is owned by Hertz runs a SCAN in Cancun Airport. Recently I made a reservation through Orbitz Booking Reference: G35909406D2 Galileo PNR: OL4ZB6 Car rental
Base rate: $5.78 Total car rental estimate: $5.78 Insurance Rental Car Insurance Plan 0109 $63.00
Amount due at pick-up: $5.78 This base Price was for 6 days. Since I did not believe I called to confirm it. When I went to pick up the car find out that they did not honor the reservation or the insurance we bought. And a nasty agent immediately said if you want a car, it cost $70 per day. If you do not want it move on, to another place.
I called Orbitz for assistance, to find out that they are not responsible for this type of action and offer a $50 credit.
Firefly (ownwed by HERTZ) can run the scan succefully, because they pick up families with children and luggage at the airport and drive them to their office. Once you are there, your options are to rent at the price they say or walk.back to the airport since thy will not offer transportation. There isn´t any protection against these unscrupulous people and there isn´t any other options so they have to accept their terms and paid.
Base rate: $5.78 Total car rental estimate: $5.78 Insurance Rental Car Insurance Plan 0109 $63.00
Amount due at pick-up: $5.78 This base Price was for 6 days. Since I did not believe I called to confirm it. When I went to pick up the car find out that they did not honor the reservation or the insurance we bought. And a nasty agent immediately said if you want a car, it cost $70 per day. If you do not want it move on, to another place.
I called Orbitz for assistance, to find out that they are not responsible for this type of action and offer a $50 credit.
Firefly (ownwed by HERTZ) can run the scan succefully, because they pick up families with children and luggage at the airport and drive them to their office. Once you are there, your options are to rent at the price they say or walk.back to the airport since thy will not offer transportation. There isn´t any protection against these unscrupulous people and there isn´t any other options so they have to accept their terms and paid.
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Review Rating: 1 out of 5
Reviewed By: cancun
Company: FIREFLY RENTAR CAR
Product: Rental Vehicle
Date Added: 9 years ago
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